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Delete your account

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You can delete your Scenta account and its data yourself, at any time, from the app. Here is how, and exactly what happens. More detail is in the privacy policy.

Before you delete

  • Cancel your subscription with Apple. Deleting your account does not cancel Scenta Pro. Open Settings[your name]Subscriptions on your iPhone and cancel Scenta there.
  • Keep a copy if you want one. Download your data in MeSettingsAccountExport my data. Deletion can't be undone.

Delete in the app

  1. Open Scenta and sign in.
  2. Go to MeSettingsAccountDelete account.
  3. For your security you may be asked to sign in with Apple or Google again.
  4. Confirm. Your account is deleted straight away and you are signed out on every device.

What is deleted

Everything tied to your account:

  • your profile, handle, avatar, settings and sign-in connections;
  • your shelf, bottles, lists, tags, collections, Want list and deal alerts;
  • wears, compliments, check-ins, picks, try-ons, rankings and taste profile;
  • reviews, votes and blocks;
  • photos you uploaded, including scans and receipts;
  • your devices and notification tokens.

We also revoke Scenta's access to your Sign in with Apple account and ask our subscription provider, RevenueCat, to delete your customer record. Deleted data can remain in encrypted backups for up to 30 days before they are overwritten.

What stays, without your name

  • Price reports you chose to share stay in price statistics, with no link to you.
  • Community statistics your check-ins and votes already contributed to, and catalog facts you added (such as a new fragrance, notes or a barcode), stay without any link to you.
  • Analytics events and crash reports already recorded stay under a pseudonymous ID, with no name or email, until they expire: analytics for up to 12 months, crash reports for up to 90 days.
  • Records we must keep by law, or to enforce a suspension, are kept only as long as needed. Apple keeps its own purchase records.

Can't open the app?

Email privacy@scenta.app with the subject “Delete my account”, from the address linked to your Scenta account. If you used Apple's Hide My Email, include your handle instead and we will verify the request with you. We delete the account within 30 days and confirm by email.